Automation, Imports & Data Quality

Q: Automation created duplicate MBL/HBL entries.

A: Trigger automation at the intended document level. If HBLs are added later, run automation from the HBL, not the MBL, to avoid duplicates.

Q: Duplicate BL/AWB numbers allowed across jobs.

A: Current system doesn’t validate duplicates. Double-check before saving. A request is in place to add duplicate reference validation.

Q: Why is currency conversion not matching?

A: Confirm rate type (middle/selling/selling+CAF). Adjust tenant setup or recalc with the correct source.

Q: Data missing/inconsistent after migration/import.

A:

• Remove old COA/transactions if required.

• Re-import with the latest template.

• Use Transaction Deletion List for duplicates.