Document Center & Caching

Merge documents

Open the Shipment/HBL Document Center and use Merge Documents for the relevant files. Review the selected files before merging and locate the result in the system folder shown by the Document Center. Folder renaming and deletion use separate permissions; access to merging does not imply permission to rename or delete folders.

Subjob document checklists

The subjob checklist lists required documents. When you upload a file through the checklist, the document type is selected automatically and is read-only. Review the checklist after the upload to confirm the required item is populated.

Where offered, reuse an existing document from another subjob or the Master Job instead of uploading the same file again. Confirm that the reused document belongs to the intended shipment and satisfies the checklist item.

Q: Deleted cargo items still appear after saving.

A: Known caching issue. Save again and refresh. If it continues, ask Support to clear cache for the record.

Documentation owner: Fr8Labs Customer Success. Text reviewed: 21 September 2026.