General Tips

• Always include full screenshots, document numbers (quotation/invoice/shipment), and error messages in tickets. See more: Help Us Help You: Screenshots & Links
  

• After any update/template change, perform a hard reload (clear cache).

• Prefer conversion flows (e.g., Job Estimation → Invoice) over manual copying to keep mappings consistent.

• For Ocean shipments, ensure UOM and container table values are complete for accurate printouts.