# Your monthly AI allowance

Your company’s AI Console has a monthly allowance. Open **Settings → Usage** to see the percentage used, the percentage remaining, when it resets and when the figures were last updated.

 ![Company usage card showing 35 percent used, remaining allowance, reset date, and update time](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/78491afb-753b-4edc-9bcc-a00035130724/0cde180d-8094-4377-b7c7-b5dd1dc0d802/07-company-usage.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261010%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261010T003000Z&X-Amz-Expires=86400&X-Amz-Signature=87fb52a96cc259374d97c68ee8f500f69b989f307b73c5001752076949edcd1c&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =800x726")

## When you approach the limit

The Usage screen marks the allowance as **Nearing limit** when it is almost used up. Requests still running are held against what remains until they finish, so the displayed percentage can move as they complete.

## When the allowance is used up

New AI requests are refused until the monthly allowance resets or Fr8Labs tops it up. You can still open existing history, view usage and recover your account. The Usage screen shows the reset date for your company.

> **Need more this month?** Choose **Email Fr8Labs support** on the Usage screen when the allowance is near or at its limit, or email [support@fr8labs.co](mailto:support@fr8labs.co?subject=AI%20allowance%20top-up%20request) and request a top-up. Include your company and console address.

 ![Company usage nearing limit with Email Fr8Labs support link](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/78491afb-753b-4edc-9bcc-a00035130724/7175d532-bf94-4280-8e85-0ff49958d79c/08-nearing-limit.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261010%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261010T003000Z&X-Amz-Expires=86400&X-Amz-Signature=981bf6d4526e73107a19e03219539130fb8080c2405853d6c98e99ef8dfcdeae&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =800x726")

If Usage says **Usage unavailable**, try **Refresh** shortly. If it says **Suspended**, contact your company administrator.